Arriving Passenger Information

Arriving from international and U.S. destinations: Canada Customs and Immigration 

All passengers arriving on flights originating outside of Canada must clear Canadian Inspection Services. While on board your aircraft, the flight crew will distribute the Travellers Declaration Card. To avoid delays, fill out the form before you land and be sure to have your passport in hand when you leave the aircraft. Upon landing, the aircraft is normally met by its airline representative who escorts passengers to Canada Customs. 

Canadian residents returning from the U.S.A. may present a birth certificate, baptismal certificate, landed immigrant card, or citizenship card as proof of residency, in lieu of a passport.

Connecting flights 

International/U.S.A. arrivals with connection to flights within Canada

For flights arriving from the U.S. and other international locations, baggage must be claimed, then processed through Canada Customs. Passengers must then re-check baggage with the connecting airline at respective check-in counters or at the ongoing/connection desk in the Customs area.

International and Canadian flights with connections to the U.S.

For a connecting flight to the U.S., baggage must be claimed, then processed through U.S. Customs and Immigration. For a connecting flight to an international destination, baggage can be checked through to the final destination in most cases; however, passengers should check with the airline.

Baggage cart

Baggage carts are available throughout the terminals and parking garages. The cart is $1, refunded when carts are returned to dispenser.